Shipping

We offer fixed delivery rates anywhere in the world.

Shipping costs in Canada are free for all orders of $ 59 before applicable taxes.

We now offer a $ 4 delivery in the National Capital Region of Canada

  • In Canada, a price of $ 8.99 CAD will apply to orders under $ 59 CAD and then it free.*
  • In the United States, a price of $ 16.99 USD will apply to orders under $ 200 USD and then it free.
  • Internationally, a price of $ 24.99 CAD will apply to orders under $ 200 and then it $19.99 CAD flat rate.

Exceptionally*

Shipping will be free for all orders of $ 100.00 and over for customers who live in more Canadians remotes locations.

(Some villages in Quebec, Prince Edward Island and the Northwest Territories, Nunavut and the Yukon. Certain) a delivery charge of $ 14.99 will apply.

In Canada, Canada Post provides delivery on business days. A shipping confirmation is sent to the customer with the package tracking number. It is possible for the client to track his package via Canada Post at www.canadapost.ca.

Express delivery

We offer express delivery for our Canadian and international customers.

  • Express delivery anywhere in Canada for $ 14.99​
  • In the United States, the price for express delivery is $ 24.99
  • You can also ask us about a price for express shipping internationally.

All orders require 1-3 business days of processing time to be picked, packaged and prepared for shipment.

Additional delays may apply on certain products that are on order or out of stock.

How long does it take you to ship my order?

The product in stock will be shipped within 1 to 3 business days of receipt of payment by Gagné en santé. Unavailable products are usually shipped within 8-14 business days. In this case, the customer will be informed of a late delivery.

Responsibility of our transport companies

They ensure delivery during working days. A shipment confirmation is sent to the customer with the package tracking number. It is possible for the customer to track his shipments via the package tracking tools that will be sent to you. For all international orders, our carriers take care of the packages to the borders where they will be taken care of by a local carrier. To obtain a tracking number, the Express Post delivery option must be chosen by the customer, at an additional cost. Shipping charges are subject to change. Orders may be eligible for additional shipping charges depending on the size and volume of the order. Customers will always be contacted before such an amount is added.

The products are delivered to the address given by the customer on the order form. In no case will delivery be made to a PO Box. In the case of customer error on the delivery address, additional fees for referral of the parcel or address modification will be charged.

For international orders, Canada Post is responsible for transportation to the border, where it will be handed over to a local carrier. To obtain a tracking number, the Express Post shipping option must be chosen by the customer incurring additional cost.

Our responsibility is our transparency.

Win in Health ensures that each parcel is carefully prepared and protected to limit damage during transportation. Win in Health cannot be held responsible for delivery delays incurred by the carrier. Ownership and responsibility are transferred from Win in Health to the customer as soon as the parcel is given to the carrier. Products are carried at the client's risk. The customer must check the parcel condition upon delivery, prior to opening the package. All open package can not be reported as damaged and will be under the client's responsibility.

It's up to us to do it right for you.