Can I place my order without creating my account?
Yes. You can place your orders without creating your account.
Can I order by phone?
Yes, our advisors are available Monday to Friday from 9 a.m. to 5 p.m. to receive your orders by phone.
Can I cancel my order?
If you want to cancel an order, you should contact us as soon as possible so that help you before we ship anything. Call us at 1-855-561-6727 extension 2 or contact us at firstname.lastname@example.org
Steps to place an order
- Buy or add to cart. You must click on the product you wish to purchase and the system will offer to add it to the cart or proceed to payment immediately. You must therefore choose one of the two options.
- Personal informations. The system will then bring you to a page to fill in your personal information (Name, First name (s), Address ...) so that we can deliver the package to you. On this page, you must also determine the delivery method.
- Make your payment. The last step is the payment of your order. You must, at this step, choose your payment method and enter your credit or debit card number as well as the expiration date and security code.
How do I remove items from an order?
To add or remove items from the "Cart", all you have to do is click on it and then on the "Add" or "Remove" button which is displayed on the product you want to remove.
What is the shopping cart?
The shopping cart is a page where the items you have selected are stored for purchase. The shopping cart is the virtual equivalent of a supermarket cart. You can deposit or withdraw items there before paying for them at the checkout.
Is your online payment secure?
Online payment is secured by Authorize.Net (https://www.authorize.net/), as well as the Shopify payment platform.
We are committed to using only the best online tools to secure your information
What online payment method can I use?
Online, you can pay by credit card: Visa, Mastercard / EuroCard, American Express or through your Paypal account